Welcome to Elevate Clothing. These Terms of Service (“Terms”) govern your access to and use of our website, mobile applications, and services (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
Who we are Elevate Clothing is a retailer of apparel and related products. References to “we”, “us” or “our” mean Elevate Clothing or the designated legal entity operating the Services in your region. Contact details for customer support are available on the Services.
Eligibility You must be at least 16 years old to use the Services. If you are under 18, you must have permission from a parent or guardian to place orders and accept these Terms. By using the Services, you confirm that you meet the eligibility requirements.
Account registration
Some parts of the Services require creating an account. You agree to provide accurate, current and complete information.
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
Notify us immediately of any unauthorised use or security breach. We are not liable for losses caused by unauthorised account access where you have failed to safeguard your credentials.
Use of the Services
You may use the Services only for lawful purposes and in accordance with these Terms.
You must not use the Services to transmit harmful, fraudulent, defamatory, obscene or otherwise unlawful content.
We may suspend or terminate access if you violate these Terms or engage in abusive, deceptive or illegal behaviour.
Orders, pricing and availability
Product descriptions, images and specifications are provided for information only. We aim for accuracy but do not guarantee that product descriptions, colours and measurements are exact.
Prices are shown in the currency indicated and include taxes where stated. We reserve the right to change prices, correct errors and limit quantities.
Placing an order constitutes an offer to purchase. We may accept or decline orders at our discretion. Confirmation of an order does not constitute acceptance until we have processed and dispatched the goods.
Payments
Payment is required at the time of purchase. We accept payment methods listed on the Services.
You authorise us to charge your chosen payment method for all fees and applicable taxes.
In case of payment disputes or chargebacks, we reserve the right to suspend or cancel orders and/or accounts pending resolution.
Delivery and risk
Delivery times are estimates. We are not liable for delays caused by carriers or events beyond our control.
Risk in goods passes to you upon delivery. Title may pass on payment in full and compliance with any credit terms.
Returns, refunds and cancellations
Our returns and refunds policy is set out separately and applies to purchases made through the Services. Please review that policy for details on returns, exchanges and refunds.
If you cancel an order before dispatch, we will refund payments in accordance with the refund policy and applicable law.
Promotions and discounts
Promotional offers, discount codes and voucher terms are subject to their own conditions. We may withdraw or amend offers at any time without prior notice.
Only one promotional code may be used per order unless otherwise specified.
Intellectual property
All content on the Services, including text, images, graphics, logos, designs and software, is owned by or licensed to Elevate Clothing and protected by copyright, trademark and other intellectual property laws.
You may not copy, reproduce, modify, distribute or create derivative works without our prior written consent, except for personal, non-commercial use and as permitted by law.
User content
You may be able to submit reviews, comments or other content (“User Content”). By posting User Content you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide licence to use, reproduce, modify, publish and display that content in connection with the Services.
You represent and warrant that you own or have the necessary rights to grant this licence and that your User Content does not infringe third-party rights.
We may remove or refuse to display any User Content at our discretion.
Privacy
Our Privacy Policy explains how we collect, use and share personal data. By using the Services you consent to our processing of your information as described in that policy.
Third-party links and services
The Services may link to third-party websites or services. We do not control and are not responsible for the content, privacy practices or terms of those third parties.
Any transactions or correspondence with third parties are solely between you and the third party.
Warranties and limitations of liability
The Services and products are provided “as is” and “as available” without warranties of any kind, whether express